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Quality Assurance Manager
Closing Date: Jun. 17, 2010
| Employer: | UtahTechnologyJobs.com |
| Job Location: |
Salt Lake City - Salt Lake County |
| Employment Type: | Full Time |
| Salary Range: | Competitive Salary |
| Benefits: | Full |
Description: | We're Tomax, leaders of the retail revolution and we have been doing it for over 20 years. We are the proud producers of Retail.net, retail management software run by some of the retail world’s top companies. Tomax offers an extraordinary work experience and a cool environment located in downtown Salt Lake City.
We are looking for a Quality Assurance Manager to join our Development team. This individual is responsible for providing leadership and management of the Quality Assurance group.
Specific responsibilities include:
· Developing, implementing and maintaining quality assurance programs, policies and processes to ensure quality and performance of our retail management applications conform to established standards;
· Overseeing all hiring and support of Quality Assurance staff to ensure a cohesive and strong team;
· Providing oversight for all product releases to ensure proper issue management review, product version control, process deviation, and change control;
· Establishing and maintaining quality agreements in order to identify, investigate and report quality issues back to other groups.
· Interacting with customers, business partners and regulatory agencies;
· Ensuring customer satisfaction and regulatory compliance;
· Establishing goals and metrics to track performance;
· Identifying quality assurance improvement opportunities and cross functionality by partnering with Development and Product Design teams; and
· Assisting Documentation Management with effective administration of all electronic documentation.
The successful candidate must possess:
· Bachelor’s degree in Computer Science, Information Technology, or similar area (or equivalent work experience);
· 10+ years experience in software quality assurance;
· 5+ years experience in a senior level management position;
· Comprehensive knowledge of SDLC and commercial software deployments;
· Extensive knowledge of technical fundamentals within retail technology;
· Excellent technical writing and communication skills;
· Excellent organizational skills with the ability to coordinate multiple tasks at the same time;
· Excellent leadership and mentoring skills;
· Ability to interact with customers and business partners regarding very technical and sensitive issues;
· Ability to adapt to different environments and possess a flexible mindset; and
· Ability to travel up to 25%.
· Experience in retail or retail support is a plus.
We offer competitive compensation, a fun, challenging work environment, as well as a great benefits package that includes:
· Medical insurance
· Dental insurance
· Vision insurance
· 401(k) and Roth 401(k) with employer matching
· Employer paid basic group term life insurance
· Employer paid long term disability insurance
· Short term disability insurance
· Flexible Spending Accounts/Cafeteria plan
· Health Savings Accounts with employer contributions
· Generous paid time off allowances that begin to accrue immediately
Resumes accepted by email only at resume@tomax.com (No recruiters, please!)
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